London, NHS
Mike Smith, Interoperability Lead for Primary Care, NHS England, said: “Our focus is to make it seamless for one or more systems to communicate so users can achieve a task or goal."

Mike Smith, Interoperability Lead for Primary Care, NHS England speaks about the solutions in breaking down barriers and how interoperability can move forward

(London, UK) Smith highlighted key areas where interoperability can progress, including finding solutions to obstacles that can halt a seamless transition.

Solutions have now been developed for barriers such as a lack of standards, governance and trust, in addition to thinking and acting in silos.

Smith said: “Thinking and acting in silos can be stopped by producing patient storyboards to get everyone on the same page.

“Local Digital Roadmaps can also assist with this too, as everyone will know where we are currently at with interoperability.

“Governance and trust can be broken down by establishing tools for data controllers and the patient and we need a community shared effort with this as well as costs of delivering interfaces.

“Our focus is to make it seamless for one or more systems to communicate so users can achieve a task or goal.

“A unity of purpose, a unity of effort and a unity of command can be used to push this on.”

Smith added that there are opportunities for being interoperable. He explained: “Products work across different health economies and this is a great way of moving into interoperability.

“Other opportunities for this include measurable efficiencies, providing technical solutions, putting patients in control which builds trust in sharing and strengthening supplier relationships. There really is a real opportunity here with all these areas.”

Smith also commented on what stage interoperability is currently at. He said: “We are using a system called GB Connect. This ensures that we will build basic foundation technology.

“Some systems in the UK are very complex and we didn’t want to go down this route. Areas included in our GB Connect that we are working on include managing appointments in order to co-ordinate access to care and managing tasks in order to work effectively across care settings.

“We are also implementing an access record for the purpose of direct care, as well as an eDischarge from inpatient care back to the GP and an A&E eDischarge which sends information from the GP to an A&E attendance.”

Smith was speaking at the Health Plus Care event at the ExCel arena in London.




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