London CCG goes live with new app for patients

The new NHS Online Bexley app will not replace existing GP services in the London borough.

[London, UK] NHS patients in the London Borough of Bexley can now use a mobile app that aims to provide real-time access to accurate, non-urgent medical advice, and lets patients access their health records.

Launched by the Healthy London Partnership, the NHS Online Bexley app can be used to book online consultations for patients registered with a Bexley GP.

However, NHS Bexley Clinical Commissioning Group (CCG) says this will not replace any existing GP services, but simply offer ‘additional’ functionality, with Dr Jonty Heaversedge, NHS England Medical Director for Primary Care and Digital Transformation for London,  saying it will help patients ‘get the care they need faster and more directly’.

Dr Heaversedge was appointed to the newly-created role back in July to provide clinical leadership for the development of the digital agenda across the NHS in London.

Dr Sid Deshmukh, NHS Bexley CCG Chair and Sidcup Medical Centre GP, said: “Currently there are lots of GP access tools, apps and websites patients need to register for and log into. NHS Online Bexley will combine these into one accessible platform – making it much easier for patients to access the information they need, when they need it.”

Individuals that are not registered for online services with their GP practice can do so through the new app by entering their personal details.

On the App Store, the NHS Online Bexley platform has not received enough ratings or reviews for summarised feedback to be displayed.

In March this year, an ‘early version’ of the NHS Digital Apps Library was launched to offer patients the opportunity to give feedback on platforms initially selected for inclusion.

Juliet Bauer, NHS England Chief Digital Officer, and Rachel Murphy, NHS Digital Delivery Director, said the aim is to make the new NHS.UK platform a host of ‘leading healthcare apps’ that people can use to manage their health.

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