NHS 24
“The successful supplier will be responsible for the overall website support,” reveals a new tender published by NHS 24

A new contract notice published today reveals plans to further develop NHS Inform

[Glasgow, Scotland] NHS 24 is revamping the NHS Inform website, a new tender published today indicates.

NHS Inform is Scotland’s online resource for national health information, similar to NHS Choices.

The contract notice reveals NHS 24 is looking to find an IT supplier that would help with the development of the website, including migrating both national and local websites to NHS Inform to ‘reduce clutter of NHS and Scottish Government’ sites that provide health information.

“The successful supplier will be responsible for the overall website support,” the tender states, although this particular contract will only run for a period of one year.

Further developments

A refreshed version of NHS Inform was launched in November last year, along with the first version of the National Service Directory. The second phase is currently being developed to expand the range of information it offers.

A representative for NHS 24 told BJ-HC that input from key partners is being used for this programme of work. The directory is expected to provide not only information on GP surgeries, but also include other services funded by Scotland’s 31 Health and Social Care Partnerships.

Last week, a briefing published by Reform Scotland indicated that the NHS Inform website’s data on local services should be improved, comparing it to information provided by the NHS Choices resource:

“NHS inform offers people in Scotland very basic information compared to the same search conducted through NHS choices in England,” it stated.

The representative added that information provided on the website is updated and reviewed on a constant basis.

NHS Choices to become NHS.UK

NHS England is also overhauling its NHS Choices website, which is set to become NHS.UK starting from September this year.

A beta version has already been launched to gather feedback from users.

Speaking at Confed17 in June, John Newton, Public Health England Director of Health Improvement, said plans to transform the resource were prompted by the need to improve self-care and prevention rates across the country.

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